Consumer Health Data
How we handle consumer health data under Washington, Nevada and Connecticut law, and how to use your rights.
Effective date: October 8, 2026
About this policy
This policy applies to consumers in Washington, Nevada and Connecticut. It describes how Reload Athletics, LLC ("Reload Athletics", "we", "us") collects, uses and shares consumer health data, as those states' laws define it, through the reload apps, our website and related services.
1. Consumer health data we collect
Workout and activity data, such as heart rate, power, pace, duration and routes.
Recovery and sleep data, such as sleep, heart-rate variability, resting heart rate and recovery measures.
Body measurements, such as weight, height and body composition.
Nutrition data, such as meals, meal photos, dietary preferences and nutrition targets.
Menstrual cycle information, if you choose to log it.
Check-ins and notes about how you feel, illness or injury.
Estimates we calculate from this data, such as training load, energy expenditure and fueling.
2. Why we collect and use it
To provide the Service you request: to show your data, calculate training, recovery, energy and nutrition estimates and targets, run the features you choose, and keep the Service secure. We collect consumer health data only with your consent or when it is necessary to provide the Service you requested.
3. Where we get it
From you, when you enter it in the app.
From services you connect, such as fitness devices, wearables and health platforms.
From our own calculations based on this data.
4. Consumer health data we share, and with whom
We may share the categories of consumer health data in section 1 with:
service providers that process data on our behalf, such as hosting, storage, and AI processing for features you choose to use;
services you connect, when you direct us to, such as sending planned workouts to your device; and
authorities, when the law requires it.
We have no affiliates that receive consumer health data. We share consumer health data only with your consent or when it is necessary to provide the Service you requested.
5. What we don't do
We don't sell consumer health data.
We don't use consumer health data for advertising or share it with advertising partners.
6. Your rights
You have the right to:
confirm whether we collect, share or sell your consumer health data;
access it, including a list of the third parties and affiliates we have shared it with or sold it to, and their contact information;
withdraw your consent to our collection and sharing of it; and
have it deleted.
You can export your data, delete your account and withdraw consent in the app. For other requests, email privacy@reloadathlete.com. We will confirm your identity and respond within 45 days, as the law requires. If we decline your request, you can appeal by replying to our decision, and we will respond to your appeal within the time the law requires. If we deny your appeal, you can contact your state Attorney General.
7. Contact us
